The South African Social Security Agency (SASSA) offers a streamlined online application process for various social grants, including child support, disability, older persons, foster child grants, and more.
This guide will walk you through registering a SASSA account, submitting your grant application, and tracking your application status—all from the comfort of your home.
Types of SASSA Grants
Before starting the application process, identify the type of grant you wish to apply for:
- Child Support Grant
- Care Dependency Grant
- Disability Grant
- Foster Child Grant
- Grant-in-Aid
- Older Persons Grant
- Social Relief of Distress (SRD)
- War Veterans Grant
- Special R350 Grant
Step 1: Registering a SASSA Account
To apply for a grant online, you need to create an account on the SASSA online portal.
How to Register:
- Visit the SASSA Web Portal
Go to the official SASSA services page. - Click “Register A New Account”
Select this option to access the account setup form. - Consent to Terms
Check the “I Agree” box to confirm South Africa’s registration consent requirements. - Fill Out the Registration Form
Provide the following details:- Citizenship: Indicate if you’re a South African citizen, permanent resident, or refugee.
- Identity Number: Use your ID number, which will serve as your username.
- ID Document Type: Choose between an ID book, smart card, or temporary ID.
- Full Name and Surname: Match the details on your ID.
- Email Address: Use an active email address for communications.
- Cellphone Number: Provide a valid 10-digit South African number.
- Password: Create a secure password and confirm it.
- Complete Registration
Click “Register Me” to finalize your account creation. You’ll receive an SMS with a One-Time Password (OTP) or a link to verify your account.
Step 2: Applying for a SASSA Grant
Once your account is set up, follow these steps to apply for your desired grant:
Log In to Your Account
- Visit the SASSA portal and enter your username (ID number) and password.
Select the Grant Type
- Click “Social Grant Options” and choose the type of grant you need.
Complete the Application Form
- Provide all requested details in the grant application form.
Upload Supporting Documents
- Required documents vary by grant type. Common requirements include:
- Copy of ID: Your own and your spouse’s (if applicable).
- Proof of Marital Status: Marriage certificate (if applicable).
- Banking Details: A letter from your bank with account details.
- Proof of Income: If applicable, submit payslips or other proof.
- SASSA-Generated Affidavit: Print, certify, and upload.
Submit Your Application
- Once all details and documents are uploaded, click “Submit”.
Step 3: Tracking Your Application
After submission, you’ll receive an application ID and a stamped receipt. Keep these for reference.
To check the status of your application:
- Log in to your SASSA account.
- Navigate to “Check Application Status” to view updates.
Processing Time
SASSA typically takes up to 3 months to process applications. If approved, payments will be backdated to your application date.
Appeals Process
If your application is declined, you’ll receive written notification explaining the decision.
You can appeal the decision within 90 days by submitting an appeal to the Minister of Social Development at the national office.
Contacting SASSA
For assistance or queries, reach out to SASSA:
- Toll-Free Call Centre: 0800 60 10 11
- Head Office: 012 400 2322
- Email: [email protected]
